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Mercedes C class W204 dashboard clunking sound noise behind glove box. Faulty stepper motor.

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Added by MiAmigo
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If you have a Mercedes C class w204 series 2007 to 2014 with a clunk sound behind the dashboard glove box. This issue is a faulty stepper motor.
You can changes the stepper by just removing the glove box only. I used a adjustable wrench and small torx 20 within a 1 inch gap.
Video taken from engine bay side and vent removed.
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